INFO – Team

Customer Service Contact : info@team-studio.com

Instagram: @team__studio

Size guides are available on individual product pages.

Shipping Information:

We are currently not offering NYC pickup.

Standard Shipping takes 3-5 business days.

Priority Mail takes 1 - 3 business days.

International Shipping is a flat-rate of 25 USD and typically takes 2-3 business days.

Please allow 2-3 days for processing.

Return & Exchange Policy

We are happy to accept EXCHANGES within 7 days of receiving your order. We kindly ask that all original tags and labels attached and intact. You may ship using any carrier that will provide a tracking number. Customers are responsible for the return shipment fee.

Items purchased with a discount code are FINAL SALE.

If your item is defective, please email info@team-studio.com for a replacement or refund.

For international orders, you will be responsible for any import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be.

Team is not responsible for any lost or damaged packages. If your package says it was delivered but it did not arrive, we cannot take any responsibility unless a signature was requested with your shipping service.

Please email info@team-studio to inquire about exchanges.

Repairs

TEAM is handmade by a small group of talented sewers. However, sometimes it might not be perfect! Team will repair any damaged products from defects, wear and accidents free of charge to the best of our capabilities. Team is meant for life.

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